Customer Service

Product Registration

To register your product with us, please click here.

Trouble with your Freeplay product?

If you are having a problem with your Freeplay product, it may well be addressed in the product's Frequently Asked Questions.  Click “Products” at the top of the page, then the particular product, then FAQ at the top of the page.

More comprehensive FAQs are available on our website under the 'Customer Service' tab. Another place to check is the instruction manual, which is available right here.

The next step is to contact us:

  • In the US and Canada, please call 1-866-697-7529.  Our Call Center is open from 10am to 6pm Eastern time on Monday through Friday.

For general contact information please see our Contact Us page.

If you find any problems in this website itself, we would appreciate your letting us know at webmaster@freeplayenergy.com.  Thank you.