Any repair information is intended for professional repair shops only.
Users of Freeplay equipment should not attempt any repair which involves any disassembly. Some of our older products were driven by powerful springs which, if allowed to unwind in an uncontrolled manner, would be dangerous and could cause injury. Never remove covers from such devices.
This product has been discontinued and is no longer supported. We do not carry out any repairs
My Jonta did not come supplied with a charger. What type of charger can I use to charge it?
The mini-USB type adapters are not sold with the products as many people may have these already for use with their mobile phones and digital cameras. Any mini-USB charger will do as long as the output conforms to the USB spec ie. 5V. The capacity (mA) is not critical. You can also charge the product via your computer's USB port using an inexpensive cable (USB-A to mini-B, 5-pin not 4-pin).
Do I need to do anything before I use it?
For best results, the battery requires a conditioning charge before first use, or after long periods without use. This can be done by administering several vigorous 30-second wind cycles. Alternatively this can be done by fully charging the battery using the wall adapter (if you have one). The product can, however, be used immediately in the wind-up mode if required.
How do I change the light bulb?
The light is an LED (light-emitting diode) with up to 100 000 hours of useful life and never requires replacement.
How long will a fully charged battery retain its charge?
The battery will retain about 75% of its capacity after 1 month, 55% after 2 months, 40% after 3 months and 15% after 6 months.
Can I over-wind the unit - does it ever stop you from winding?
No, you cannot over-wind the internal mechanism. It consists of simple gearing which drives the alternator, providing power to the internal battery.
Will I damage the product if I crank the handle in the opposite direction?
No, the winder handle can be cranked in both directions.
Is the product waterproof?
No, it is not waterproof.
How long should my Jonta shine for?
With a fully charged battery, the Jonta will shine for approximately 24 hours on normal beam (Energy Saving) or 2 1/2 hours on high beam. A 30-second wind at 120 rpm will provide about 10 minutes of shine time on normal beam.
What is the indicator light for?
The indicator light is an optimum charge level indicator. This means that it will only illuminate when you are winding the handle at the best speed to generate the ideal amount of energy.
How long does it take to fully charge the battery?
Using the wall adapter, it will take about 6 hours to fully charge the battery. Or using the crank, it will take about 40 minutes, if you constantly wind at the optimum speed as indicated by the green charge level indicator.
What is the life span of the internal battery?
The internal battery is good for 500 cycles when fully charging the battery and 10 000 cycles when using the winder mechanism for 30 seconds.
Where can I find the instruction manual?
The battery doesn't hold a charge anymore; do I need to replace it?
Rechargeable batteries deteriorate over time, especially if drained nearly completely (to extend the life of your battery, limit how often that happens). However, in many cases they can be "conditioned" back to life. This can be done by administering several vigorous 30-second wind cycles followed by a full charge with the adapter. Alternatively this can be done by letting the product run from the battery until it stops, and then, with the product turned off, fully charging it using the wall adapter.
What is the specification for the Jonta adapter with the round barrel connector?
It is 6v 500mA with a regulated output. This would have been included with the old version Jonta and sold in a box whereas the Jonta with the mini-USB port would have been sold in a blister pack and without the mini-USB adapter.
What is the battery specification?
It is 1300mAh NiMH AA 3.6V (no molex connector).
The charging light comes on when I wind the handle but the flashlight does not work.
It sounds like a problem inside the flashlight which cannot be repaired. If the torch doesn't work on the wind-up facility although the charging light illuminates then it won't work with the charger.
What is the difference between the grey Jonta 1 Watt Luxeon torch and the black (special edition) one?
There isn't a difference.
Would the Jonta be the best option for a lantern or torch?
The Indigo would be better than Jonta as a lantern. As a torch, Sherpa would be better than the Jonta since the Jonta has the lowest effort reward ratio.
My Jonta doesn't seem to hold a charge after charging it overnight. The green light goes out after a few hours and the 3 red LEDs show that it's fully charged but after a day or so the light only lasts a few seconds.
The green charging light is supposed to switch off once it has finished its fast/ wall charge. Unfortunately, this has been omitted from the instruction manual. The battery pack is faulty. The reason why the red LED's show full directly after charging is that the faulty batteries voltage is high. After a short time the battery voltage drops, and the torch then does not work anymore.
It does not necessarily take 6 hrs for the Jonta to fully charge. It depends on how much charge the battery already had prior to charging. When the Jonta has been fully charged, the green LED will switch off. However, if the battery is in poor condition, the green light may go out before the unit is fully charged as it has fooled the charger into thinking that it has reached its voltage. You will need to apply a reconditioning charge (a vigorous wind of 1 min) and the put it back on charge. The only way of testing whether the light actually works is to put it on max bright after fully charging and see how long it shines for. It should be 2.5 hrs.
What is the LUX output for the Jonta?
It is 2537 Lux (Normal setting) and 9366 Lux (high power).
Which produces more light, the Jonta or the ML-1?
The torch does not charge with the adapter as there is no light output. The green charging LED does illuminate when the charger is plugged in. It does charge using the winder and the adapter has been tested and is working.
If it's the case that torch worked for a little time then it is more likely that there is a fault with the battery even if the winding works as winding puts more power into the battery than AC charging. However, in this particular instance, it sounds like there is a fault on the PCB.