Any repair information is intended for professional repair shops only.

Users of Freeplay equipment should not attempt any repair which involves any disassembly. Some of our older products were driven by powerful springs which, if allowed to unwind in an uncontrolled manner, would be dangerous and could cause injury. Never remove covers from such devices.

Please note in all instances where the product is faulty and is under warranty, please return it to the retailer where purchased. We do not carry out any repairs.