Any repair information is intended for professional repair shops only.

Users of Freeplay equipment should not attempt any repair which involves any disassembly. Some of our older products were driven by powerful springs which, if allowed to unwind in an uncontrolled manner, would be dangerous and could cause injury. Never remove covers from such devices.


This product has been discontinued and is no longer supported. We do not carry out any repairs

Warning: The spring is powerful and dangerous. Do not remove any covers unless you are an experienced engineer.

The rubber belt has unwound and has come off its pulleys.

Replace the flashlight.

The winder does not unwind, it remains in place.

Replace the flashlight.

The winder unwinds very quickly.

Replace the flashlight.

What are the rubber drive belt specifications?

It is a neoprene drive belt 55mm (diameter) x 1.2mm x 1.2mm square in cross-section.

The wind-up facility works but the flashlight is not charging anymore.

The batteries probably need replacing. They are a standard Ni-MH battery pack AA 2.4V. Most battery suppliers or electrical shops carry them. Capacity is not critical. The higher it is the longer it will take to charge, but also the longer it will last. The one in the torch is 1100mAh. It also has to have a connector.

How long will the torch retain its charge if stored once fully charged?

If the intention is to store for long periods then it should always be fully charged before storing. Typically NiMH batteries will lose about 1% per day - this is exacerbated in higher temperatures. Within about 6 months, if stored full, the batteries will be flat. One should take care to try and recharge at this stage (every 3 months would be better). If left longer (12-18 months) permanent capacity and efficiency degradation is likely.

What is the adapter specification?

It is 6v 100mA with 2.1mm centre pin positive.

Where can I purchase a replacement bulb?

The 2020 is no longer supported.

Where can I find the instruction manual?

Download 2020 Flashlight manual here.