Contact Us

To contact us about a product you have purchased:

  • In the UK please send an email to ukservice at freeplayenergy dot com.
  • In the US and Canada, please call 1-866-697-7529.  Our Call Center is open from 10am to 7pm Eastern time on Monday through Saturday, and from 12pm to 6pm on Sunday.
  • Elsewhere, please send an email to info at freeplayenergy dot com.

For general enquiries, please email info at freeplayenergy dot com.  If you enter a subject line that will help us to direct your enquiry to the right person.

To reach our Aid & Development Sales team, please email aid at freeplayenergy dot com.

If you are in the media, please email .  Please note that high-resolution product photos can be found on the individual product pages on this website, at the bottom of the product’s Specifications page.

Our head office is at 71 Gloucester Place, London W1U 8JW, United Kingdom. Tel: +44 20 7935 5226.

For contact information for the Freeplay Foundation, please see www.freeplayfoundation.org.

If you find any problems in this website itself, we would appreciate your letting us know at webmaster@freeplayenergy.com.  Thank you.